FAQ

Cancellation Policy

We understand that plans can change. You can cancel your booking free of charge up to 14 days before arrival. If you cancel within 14 days, your 20% prepayment may be partially or fully refundable, depending on the accommodation and activities booked. Some services may include non-refundable costs set by our local partners. If you need to cancel or reschedule, just contact us—we’ll always do our best to offer a fair and flexible solution.

Prepayment

To confirm your booking, we require a 20% prepayment of the total package price. The remaining balance is paid on arrival at your accommodation or activity location.

Age Range

Our activities are open to travelers of all ages and are also suitable for families. Some experiences—like scuba diving (minimum age 10), watersports, and horse riding—have age requirements for safety. If you're traveling with younger guests who want to join in, please include their ages in the Extra Requirements section when submitting your inquiry. We’ll guide you on what's possible and help adapt the experience to your group.

Flight Options

The closest airports to Kalkan are Dalaman (DLM) and Antalya (AYT). Dalaman is the most convenient, located about 1.5 hours from Kalkan. We can arrange an airport transfer for you upon request. Return flights from Europe and the UK can often be found for around €150, depending on the season. Need help booking your flight? Don’t hesitate to contact us—we’re happy to assist!